A thank you note


Our high standards are your assurance of lasting value and comfort in your new home. But don’t take our word for it, just see what our homeowners are saying and discover what a great experience buying a home from W. B. Garrett can be. We feel there is no better way to demonstrate our quality and commitment to our homeowners than hearing it from our customers themselves...

This is our family’s third custom-built W. B. Garrett home; going back to 1989, and we’ve found that the value, attention to detail, and customer service provided at every level has always exceeded our expectations. The commitment to quality, knowledge, and expertise in all stages of the build process has contributed to a truly wonderful experience. We particularly liked the prompt follow through we were provided which made it easy for us to clearly and concisely communicate throughout our purchase. With the constant willingness to accommodate our desires during the purchase of our home, we’ve been very pleased with the ability the W. B. Garrett team provided in getting the best people on site to get a perfect job done. We highly recommend W. B. Garrett to anyone considering building a new home.
– The Bakers

Our new home purchased from W.B. Garrett definitely is a custom home. Over the last year since we moved in we have been fortunate to have many of our Connecticut friends visit. All have commented on the house and the custom features that your company designed and built. Each visit and the favorable comments we received give us much pride in our new home. The full process of negotiating, inspecting and closing has been a wonderful experience. Your company has stood behind the product facilitating some minor adjustments on as timely a basis as we could ever expect.

We are proud of the house we purchased in Manakin Sabot.
– The Halls

As first-time homebuyers, we were apprehensive about choosing a builder we could trust with the home we intended to live and raise our family in for most, if not all, of our lives. In W.B. Garrett, we were confident we’d found a high quality builder with attention to detail who would care for our homebuilding process as if it were his own. Now that our home is complete, we can say without hesitation that W.B. Garrett far exceeded our expectations.

Bill and Randy both made our custom homebuilding experience enjoyable, which eliminated stress and allowed us to enjoy the birth of our first son during construction. They were organized and knowledgeable, always available and responsive, patient, proactive in addressing issues, and made excellent recommendations throughout the planning and construction phases. Despite three of the area’s largest snowstorms in recent memory during construction, they also managed to essentially complete our home on schedule. We greatly appreciate the integrity and hard work of Bill and Randy and highly recommend W.B. Garrett.
– The Crosses

We built our first custom home with W.B. Garrett because we liked his workmanship. We also liked his easygoing manner and felt that it was easy for us to clearly and concisely communicate with him. Mr. Garrett was responsive in returning our inquiries and as his client, we felt liked he performed this very well. Mr. Garrett was able to accommodate our desires in our home and we were very pleased with his ability to get the right people on the site for the job. His subcontractors were very friendly, informative, and skilled.
– The Davises

We had a great home building experience working with W.B. Garrett and would work with them again in the future. Although faced with weather difficulties, W.B. Garrett did everything within their power to make up any time missed due to the inclement weather and kept our closing date intact. We enjoyed working with Mr. Garrett and everyone on his staff. Randy Cash, the foreman, was a pleasure to work with as well. We were truly impressed with the quality of the people we met in the building process from Mr. Garrett himself to the individual sub-contractors. Mark and I highly recommend W.B. Garrett to anyone looking for a reliable, professional quality homebuilder.
– Temple and Mark

During the building of our new home, we also worked with other employees of Mr. Garrett and found them to possess the same professionalism, friendliness, and tenacity to do the best job for the prospective homeowner.

We would not hesitate to recommend W.B. Garrett to build a home for anyone in need of a custom homebuilder.
– Ted and Ellen G.

We have moved five times in the last six years and the new construction and move into our Garrett home has been the most pleasant experience we have had. Although this was an out-of-town move, you and Randy Cash made the process very friendly. Not only were you flexible with design changes, you also were proactive in insuring that we understood the pricing details with each variation and option with which we were presented. The quality of work is also second to none. Bill, your responsiveness was impressive. Every time my wife or I called your office we had a response within twenty-four hours. Finally, you took special consideration for my family and the fact that we had a baby due shortly after the proposed closing date. Despite the extremely wet summer and fall, you still managed to have our home completed for closing on the original closing date. Through your diligence and the hard work of Randy and your staff, we have enjoyed our first six months in our beautiful new Garrett home. Thank you for your efforts and quality workmanship.
– Robert A.

For new homeowners, finding the right floor plan, a good neighborhood and a reputable builder are often a difficult process, not to mention the stress related to making so many decisions in a relatively short period of time. From the moment we signed a contract agreement with W.B. Garrett, however, my husband and I felt we were in very good hands. W.B. Garrett and his staff are detailed oriented, customer-service focused, professional, always there to answer questions or address concerns and willing to work together to create a home with personal elements in the design and construction. The level of quality and expertise of all the subcontractors hired to build our home was superb – we couldn’t have asked for a more dedicated team. They were available to take care of any minor problems after we moved in, and they were consistently friendly, helpful and always professional. I would highly recommend W.B. Garrett to anyone thinking about building a new home.
– Cindy M.

We are pledged to the letter and the spirit of the United States policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status or national origin.